Standard United States orders include free shipping with an estimated delivery window of 11-18 days.
Shipping support
Shipping built around confirmed equipment packages
Standard United States orders include free shipping with an estimated delivery window of 11-18 days. Configured systems, bulk orders and other destinations are confirmed before payment.
Request SupportConfigured systems, bulk orders and destinations outside the United States are reviewed before payment.
Timing gates, displays, tripods and accessories are packed as equipment, not loose consumer goods.
Tracking or dispatch information is shared after the order is prepared and shipped.
Support process
What happens next
For configured systems, bulk orders or destinations outside the United States, request a quote first so shipping can be checked before payment.
- Confirm country and package
- Review the delivery window
- Prepare and pack equipment
- Share dispatch details
After-sales process
Support starts with clear evidence
Photos, short videos and order details help us solve product or setup issues faster.
- Send issue photo or video
- Confirm order and model
- Diagnose setup and operation
- Send replacement parts if needed
Company operator
Dongguan Xuanying Sports Technology Co., Ltd.B03-B07, East Plaza, Humen Dexing Garden Pedestrian StreetNo. 64 Taisha Road, Zexu CommunityHumen Town, Dongguan, Guangdong 523899, ChinaStore operating company
For payment, shipping and warranty records, 01timer.com is operated by the following registered company.
Need product, shipping or payment confirmation?
Send country, sport, timing distance, number of timing gates, LED display requirement, quantity and deadline. We will reply with practical next steps.
Send a Quote Request