Technical help

Contact Timing System Support

Send the model, setup and a short description of the result you see. Clear details let the support team review the right timing mode, sensor placement and next step faster.

Send this first

Give support a complete starting point

A short photo or video is useful when it shows the whole timing path, not only one component. Please remove private buyer information before sending files.

  • Model name and order reference if available.
  • Sport, timing distance, number of timing points and selected mode.
  • What result you expected and what result you received.
  • Clear photos or a short video of the setup and any displayed message.
Support routes

Choose the easiest contact method

Use email for a complete written record, WhatsApp for quick photos or video, or the contact form when you need product and project guidance together.